Shipping Policy

At G'ne Hair Boutique, we are committed to providing our customers with a seamless and reliable shopping experience. This Shipping Policy outlines important information regarding the shipment of our high-quality hair extensions and related products. Please read this policy carefully to understand the terms and conditions related to the shipping of your orders.

1. Processing Time: All orders are processed within 1-3 business days after payment confirmation, excluding weekends and holidays. During peak seasons or promotional events, processing times may be extended.
2. Shipping Methods: G'ne Hair Boutique offers various shipping options to accommodate our customers' preferences and urgency of delivery. Available shipping methods and associated costs are presented during the checkout process for you to choose from.
3. Shipping Locations: We currently ship to locations within [List of Countries/Regions]. If your shipping destination is not available during checkout, please contact our customer service team at shipping@gnehairboutique.com for assistance.
4. Shipping Rates: Shipping rates are calculated based on the selected shipping method, delivery location, and the weight of the items in your order. Rates for each shipping method are clearly displayed during the checkout process for your review.
5. Estimated Delivery Times: Estimated delivery times are provided during the checkout process and are based on the selected shipping method and delivery location. Please note that these are estimates, and actual delivery times may vary based on external factors such as customs processing, weather conditions, or other unforeseen circumstances.
6. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow up to 24 hours for tracking information to be updated in the carrier's system.
7. Shipping Delays: G'ne Hair Boutique is not responsible for shipping delays caused by external factors, including but not limited to customs processing, weather conditions, or carrier-related issues. In the event of a significant delay, our customer service team will work with you to resolve the issue and provide assistance.
8. International Shipments: For international shipments, customs duties and taxes may be applicable upon entry into the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. G'ne Hair Boutique is not responsible for delays or additional charges incurred due to customs processes.
9. Address Accuracy: Customers are responsible for providing accurate and complete shipping information during the checkout process. G'ne Hair Boutique is not liable for lost or misdelivered packages resulting from incorrect or incomplete shipping addresses provided by the customer.
10. Order Tracking and Assistance: If you encounter any issues with tracking your order or have questions about your shipment, please contact our customer service team at shipping@gnehairboutique.com. We are here to assist you.
11. Shipping to Multiple Addresses: Currently, we do not support shipping to multiple addresses in a single order. Please place separate orders for different shipping destinations.
12. Changes to Shipping Policy: G'ne Hair Boutique reserves the right to update or modify this Shipping Policy at any time without prior notice. Customers are encouraged to review the policy periodically for changes.

We appreciate your trust in G'ne Hair Boutique, and we strive to make your shopping experience as enjoyable as possible. If you have any questions or concerns regarding our Shipping Policy, please contact us at shipping@gnehairboutique.com.